COVID-19 Update: Click Here for More Information

MOBILE/ONLINE: Please use mobile and online for everyday banking, loan payments and remote deposit.  PHONE: Use Phone Banking (610.807.3095) for transactions. Skip the wait and schedule a phone appointment with our Contact Center. FINANCIAL CENTERS: Drive-Up Service Only M-F: 9 am - 4 pm | Sat.: 9 am - noon. ITMS: Live Video Associate service is unavailable through April 4, 2020. 

IMPORTANT LOCATIONS UPDATE: Our Allentown, Bethlehem , Kutztown and Northwood Financial Centers as well as our Corporate Office are temporarily closed; however our employees are working remotely to continue to provide service to our members.

We're experiening extremely high volumes in our Contact Center. If you get a busy signal, please hang up and dial 484-929-2291 or 1-877-583-2328.

Connect

The health and safety of our members and employees is our top priority.

**Effective 3.23.20: Drive-Up Service Only. Lobbies Closed.**

Monday - Friday: 9 am - 4 pm
Saturday: 9 am - Noon

We encourage you to take advantage of our convenient digital services, so you can conduct most account transactions and apply for loans within the comfort and safety of your home.

View more information and important updates here.

How can we help you today?

We want to help you, when and how it’s convenient for you. We have more ways than ever to get in touch with us: live chat, phone, email, secure messaging, social media and in person.

Schedule an Appointment

Contact Center

610.821.2403
1.888.821.2400 (toll free)
ithrive@firstcomcu.org

Hours
Monday - Thursday: 7:30 am to 5 pm
Friday: 7:30 am to 6 pm
Saturday: 9am to 1 pm

Mailing Address
First Commonwealth Federal Credit Union
PO Box 20450
Lehigh Valley, PA 18002-0450


Live Chat

Instantly connect with a Member Experience Associate for general product and service questions. Just click on the icon at the lower-right-hand corner of this screen.
For security reasons, please do not submit any personal or account sensitive information such as; account numbers, PIN numbers, and social security numbers, through live chat or email.

Live chat is available:

  • Monday - Thursday: 8 am - 5 pm
  • Friday: 8 am - 6 pm
  • Saturday: 9 am - 1 pm

Telephone Banking

TellerPhone (24/7 Phone Banking): Balance inquiries, account transfers, transaction history, and more.
610.807.3095 or 1.800.462.1888 (toll free)

Lost or Stolen Card

To report a lost or stolen ATM,  VISA  Debit Card, or VISA Credit Card:

  • In the United States, call toll free: 1.855.710.3064
  • Internationally, call collect: 1.303.967.1096

Website Survey

First Commonwealth's Routing Number: 2313 7919 9