Contact Us

SCOUT

Need help anytime, day or night? Scout is here for you! Our AI-powered assistant is available to guide you through common tasks and answer your questions.

Chat with Scout to:

• Ask general questions
• Learn about our products and service
• Get help navigating our website

Call Scout to: 

• Get account information
• Check your balances and review transactions
• Transfer funds between First Commonwealth Checking & Savings accounts

You can reach Scout by clicking the 'Let's talk!' chat bubble at the bottom right of your screen, or by calling 1.888.821.2400. 

Explore Scout

DIGITAL BANKING

Manage your finances anytime, anywhere with Digital Banking—your full-service Financial Center on the go. Complete account-related tasks securely and conveniently.

With Digital Banking, you can:

• View balances, track transactions, and monitor spending
• Schedule and send payments
• Deposit checks with the snap of a photo
• Move money between accounts or send with Zelle
• Set account alerts to stay on top of account activity
• Set limits, report lost cards, and manage travel notices

Get started by enrolling in Digital Banking—then simply download the mobile app or access from your desktop. Already enrolled? Click the 'Login' button at the top right of your screen to access your account.

Get Enrolled

NEED MORE HELP?

If you can't quite find the assistance you're looking for, our Member Experience team is here to help you! Connect with us in one of the following ways:

Call us at 1.888.821.2400: 

• Monday-Friday: 8 am - 6 pm
• Saturday: 9 am - 1 pm

Email us at ithrive@firstcomcu.org:

• Please DO NOT email sensitive account information
• For account-related messages, send a secure message through Digital Banking

Schedule an Appointment: 

• Meet with us in-person or virtually for personalized support—whether you need help with personal finances, business matters, mortgages, or investments. Click here to get started.

Contact Us