Contact Us

Contact Center

To speak with a Member Experience Associate, contact us at:

610.821.2403
1.888.821.2400 (toll free)
ithrive@firstcomcu.org

Hours
Monday thru Wednesday: 7:30 am to 5:00 pm
Thursday and Friday: 7:30 am to 5:30 pm
Saturday: 9 am to Noon

Mailing Address
First Commonwealth Federal Credit Union
PO Box 20450
Lehigh Valley, PA 18002-0450

TellerPhone (24/7 Phone Banking): Balance inquiries, account transfers, transaction history, and more.
610.807.3095 or 1.800.462.1888 (toll free)


Lost or Stolen Card

To report a lost or stolen ATM,  VISA  Debit Card, or VISA Credit Card (Platinum, Platinum Rewards or Business):

  • In the United States, call toll free – 1.855.710.3064
  • Internationally, call collect – 1.303.967.1096


Email

Email

Select a department email address below to contact us. Be sure to include your name and daytime phone number if you would prefer to be called.

Please use Secure Messaging within your HomeLink account to send account-sensitive information.


Consumer Loans & Credit Lines

Questions related to applying for an auto loan, personal loan or Visa credit card
loans@firstcomcu.org


Mortgages & Home Equity Loans

Questions on applying for a mortgage, refinancing an existing mortgage, or on Home Equity Loans
mortgages@firstcomcu.org


Savings and Checking Services

Questions about opening a checking account, direct deposit services, ATM and debit cards, or other deposit services
ithrive@firstcomcu.org


Business Services

Questions on establishing business services, inquiring about commercial loans and other Business Services
business@firstcomcu.org


Late Payments

Questions relating to a late loan payment or a delinquent loan payment notice
coll@firstcomcu.org


eServices

Questions related to enrolling, signing on and other system questions.
ithrive@firstcomcu.org

First Commonwealth's Routing Number: 2313 7919 9