Contact Us

By Phone


For Member Services or to apply for a loan

To speak with a credit union representative, call Member Services:

Contact our Member Services 
1.888.821.2400 (toll free)

Email -

Member Services Hours:
Monday thru Wednesday: 7:30 AM to 5:00 PM
Thursday and Friday: 7:30 AM to 5:30 PM
Saturday: 9 AM to 12 Noon

To access TellerPhone (24/7 Phone Banking):

610.807.3095 or 1.800.462.1888

To report a lost or stolen VISA Card:

ATM or VISA CheckCard (debit card) or VISA Credit Card (Platinum, Platinum Rewards, Gold, Classic or Business):

Within the United States, call toll free – 1.800.472.3272
Internationally, call collect – 1.973.682.2652

Denied VISA Card Transactions:

To ensure we can continue to reach you whenever potential fraud is detected, please keep us informed of your correct phone number (home and cell) and address at all times.

If you are experiencing problems with denied transactions, call the EnFact neural network to confirm possession of your card.

In the United States:

  • Credit Cards: 1.866.886.7252
  • CheckCards (Debit): 1.800.262.2024

International (call collect): 1.973.682.2652

By Mail

Mailing Address

First Commonwealth Federal Credit Union
P.O. Box 20450
Lehigh Valley, PA 18002-0450

By Email


Select a department email address below to contact us. A credit union representative will reply promptly. Include your daytime phone number if you would prefer to be called.

Please use Secure Messaging within your HomeLink account to send account-sensitive information.

Consumer Loans & Credit Lines

Questions related to applying for an Auto loan, a Personal Loan, or Visa Credit Card

Mortgages & Home Equity Loans

Questions on applying for a mortgage, refinancing an existing mortgage, or on Home Equity Loans

Savings and Checking Services

Questions about opening a checking account, direct deposit services, ATM and CheckCards, or other deposit services

Business Services

Questions on establishing business services, inquiring about commercial loans and other Business Services

Late Payments

Questions relating to a late loan payment or a delinquent loan payment notice


Questions related to enrolling, signing on and other system questions.

First Commonwealth's Routing Number: 2313 7919 9