Setting Up Your Digital Banking

 Follow these steps to start using your Digital Banking!

In Digital Banking you will have your own unique ID and password. Do not share your information with another user. 

  1. Download the app and select Enroll Now or click here to complete the enrollment form to get started.
     

     Get it on Google Play, ButtonDownload on the Apple App Store, Button



  2. Once the form is completed, you will be prompted to receive a Secure Access Code (SAC) to the phone number or email you have on file at the credit union. Do NOT ever share this code with anyone. The credit union will not ask you for this information. Sharing this code could result in someone else accessing your account. Learn more about digital banking fraud here.

Note: Business members should enroll using our Business enrollment form.

Enrolling in Mobile Deposit

Enrolling in Mobile Deposit

Mobile Check Deposit is a service that allows you to deposit checks directly into your First Commonwealth account(s) by taking a picture of a check using your smartphone. You must be a member for at least 60 days before you can enroll.

Please, follow the instructions below to enroll yourself today!

Mobile Banking Step 1

Step 1

Open the app on your mobile device. You cannot enroll on a desktop. 

Mobile Deposit Step 2
Step 2

Select Settings from the Menu button and select Mobile Deposit Enrollment. 

Mobile Deposit Step 3
Step 3

Once enrolled click the log out button.

Mobile Deposit Step 4
Step 4

Log back in. You will now see the Deposit a Check option in the left-hand menu.

 

 

Return to 24/7 Access

 

Adding External Accounts

Adding External Accounts

External Accounts links your other accounts to your FCFCU account, allowing for easy transferring of funds back and forth. Follow the instructions below to add external accounts. 

Adding External Accounts, Step 1

Step 1

Select Move Money and click Add External Account. 

Adding External Accounts, Step 2

Step 2

Follow the prompts to add your other FI's routing and account number. You will receive two micro-deposits in your other account (this can take up to 5 days).

Adding External Accounts, Step 3

Step 3

Once the two micro-deposits are received log back in.

Adding External Accounts, Step 4

Step 4

Select Move Money and click Verify External Account. Once verified you should now see these in your Make a Transfer/Make a Payment Drop-Down menus.

 

 

Return to 24/7 Access

 

Bill Pay Information

Bill Pay Information


If you have more than one First Commonwealth Checking Account that you would like to make payments from, or your checking account changes, follow the steps below to add, edit, or delete a Pay From Account. 

 

Navigate to Bill Pay and select My Account

Step 1

Navigate to Bill Pay (Payments>Bill Pay). Expand the Menu if needed.

Select Add Account

Step 2

Select My Account and then Add Account. To add an additional checking account or View Account to Edit or Delete a checking account.

  

Add your other First Commonwealth FCU Checking Accounts and click the Next button

Step 3

Add your other First Commonwealth FCU Checking Accounts and click the Next button. Be sure to use the full MICR number located at the bottom of your checks.

On the next screen, you will review the information you have entered. Once you confirm that the information is correct, click submit.

Step 4

On the next screen, you will review the information you have entered. Once you confirm that the information is correct, click submit. It can take up to two business days for the new account to show. If you need access sooner, please send us a secured message. 

 

Transfers and Payments

Transfers and Payments

Transfers and payments are conducted on separate pages. 

You will be able to view, edit, and cancel any deposit account transfers within your Online Banking. To view, edit, or cancel any one-time or recurring transfers or payments, follow these steps:

1. Navigate to Online Banking Activity>View Activity

2. Choose Single Transactions or Recurring Transactions. 

3. Click on the transaction to review the details, or select the vertical dot menu to see other options. 

 


 

Transferring Money Between Your Deposit Accounts

Select Move Money > Make a Transfer
You will also select this option to advance money from your lines of credit and credit cards.

Move Money Make a Transfer


Move Money Make a Payment Menu

Making Payments to Your First Commonwealth Loans

Select Payments > Make a Payment
This includes all loans, lines of credit, credit cards and mortgages.


Transferring Money to Another Member’s Account

 Move Money > Pay an FCFCU Member

If you currently have the ability to put money into another member’s account, you may need to set this back up. For example, if you put money into your child’s account, but you are not a joint owner, you will need to add the account under Move Money > Pay an FCFCU Member. If you currently are a joint owner on your child’s account, you will see that account in your digital banking.

See step-by-step instructions.

Move Money Make a Transfer


Pay Other People

Allows you to send funds using your FCFCU debit card(s) to another individual without having to share account information.

Note: This service is available upon request. 

making a payment using a smart phone

 

Return to 24/7 Access

 

Pay Another FCFCU Member

Pay Another FCFCU Member

You now have the ability to put money into another member's account with a tap of a button. Follow the instructions below to learn how. 

 

Pay Another FCFCU Member Menu

Step 1

Select Move Money and click Pay an FCFCU Member 

Pay Another FCFCU Member Directions

Step 2

Scroll to the bottom of the page to either select a single transfer or to link another member's account.

If you are planning to make more than one transfer or need to create a recurring or future-dated transfer, linking the other member's account is required.

 

Pay Another FCFCU Member Linking Account

Step 3

To link another member's account (deposit only), enter the member's account details. Once you have reviewed the information click the submit button.

Pay Another FCFCU Member Step 4

Step 4

The next time you log in to online banking, this account will be listed in the "To Account" dropdown list on the Make a Transfer page.

If making a loan payment, select Payments and then click Make a Payment. The account will be listed in the "To Account" dropdown.

 

 

Return to 24/7 Access

 

Accessing Your Tax Statements

Accessing Your Tax Statement

Access your account's tax information with a tap of your finger. Follow the instructions below to learn how. 

 

Digital Banking Menu

Step 1

In the menu tab, click Online Banking Activity and then select View Statements from the drop-down. 

Digital Banking Statement Screen

Step 2

Check the box next to the account to see the account's documents.

Document Selection

Step 3

A pop-up box will appear on the screen. From the menu box named Document Type, select the dropdown item Annual Tax Form.

Tax Statement

Step 4

Upon selecting a document item, the page will load a PDF of the account's Tax Statement. This document can either be downloaded or printed using the buttons in the top right corner. 

 

 

 

Return to 24/7 Access

 


If you are experiencing issues with your account please send us a secure message or email us at ithrive@firstcomcu.org