Touch Here to Start Your Interactive Transaction Machine

We’re thrilled to report that our new financial centers will be equipped with ITMs! Don’t know what an ITM is? Don’t worry. We’re here to answer all your questions about this exciting new technology.

What does ITM stand for?
ITM stands for “Interactive Transaction Machine.”

What is an ITM?
An ITM is like an ATM (automated teller machine), but features live video technology. You can use the ITM to connect with one of our video associates who will assist you with your transactions.

What transactions can you perform at an ITM?
At an ITM, you can complete all the transactions available at traditional ATMs, like making deposits and withdrawing cash. However, ITMs also enable you to conduct more complicated transactions than those you can perform at a regular ATM. These include:

  • Cashing checks
  • Transferring funds among accounts
  • Making loan payments

If you wanted to withdraw money in $1 and $5 denominations, you could specify this preference through your interaction with the live video associate.

Need more than your standard ATM withdrawal limit? Touch the screen to talk to one of our video associates.

Looking for the tube? With an ITM, there is no tube; just touch the screen to get started.

Where will the ITMs be located?
You will find ITMs in the lobbies and drive-up lanes of our new financial centers in Bethlehem and Easton.

ITMs Make Security a Priority
Our ITMs at First Commonwealth not only offer convenience, but also enhanced security for your transactions. Cash is directly deposited into the machine (no envelopes!) and counted to reduce fraud. Furthermore, a live person is present throughout the day to verify users’ identities. It’s just one more way we’re going above and beyond to protect you and your money.