Dear Members,

With heightened attention on COVID-19 (coronavirus), we realize that you may have a lot of questions and concerns. It is our mission to help our members achieve their financial happiness and I’d like to assure you that we are taking all necessary precautions to keep you safe and healthy.  As always, our focus is on the well-being of our members, employees and communities we serve, and our thoughts are with those that have been impacted.

We will always do what we can to help our members and their families, especially when unexcepted financial difficulty strikes. To that end, our teams are prepared to offer assistance, as needed, to First Commonwealth members that may be experiencing financial difficulty as a result of this outbreak. If you have encountered hardship because of COVID-19, please reach out to our Debt Resolution Team at 610.821.2400 ext. 6134 to see what help is available for you. Our certified financial wellness coaches are here to help you navigate any potential financial hardships.

Additionally, we are taking the necessary steps to avoid potential service disruptions because of COVID-19 and have contingency plans in place for our employees and continuity plans for maintaining critical operations.

At First Commonwealth, we believe your financial health and your physical health go hand-in-hand. Adjusting your financial habits can help you stay safe. We also strongly encourage you to leverage all of First Commonwealth’s tools and resources for self-service banking and 24/7 account access through our online, mobile, and telephone banking services. Through these channels, you can check balances, transfer funds, or deposit checks. If you are not familiar with these services, please contact our Contact Center at 610.821.2400 for assistance.

We want you to have peace of mind when choosing First Commonwealth as your trusted financial partner. We realize for many, this may be the first time they’ve been faced with this type of crisis and we’re here to help guide our members.

With Gratitude,

Donna LoStocco
President/Chief Executive Officer
First Commonwealth Federal Credit Union

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Insured by NCUA. Equal Housing Lender. NMLS 595144. Rates and offers are subject to change at any time.

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