As we prepare to deploy new EMV chip debit and credit cards, we have become aware of a new email scam that you may receive.
The Federal Trade Commission has reported the new email scam has the scammers posing as your card issuer (First Commonwealth). They send you an email stating in order to issue you the new chip card you are required to confirm some personal information or click on a link to continue the process.
If you reply with the personal information, the scammers may use it to steal your identity. If you click on the link, you may unknowingly install malware on your device. The malware can monitor your online activity, crash your device, steal personal information, send spam or commit fraud.
How can you tell your email is from a scammer and not First Commonwealth?
- First Commonwealth will never contact you by email or phone to confirm personal information prior to issuing your new chip cards.
- Be wary of links in websites. If you aren't sure about the origin of an email, never click on any links contained in the email.
- If you aren't sure about an email that appears to have come from First Commonwealth, you can contact Member Services at 610-821-2403.
If you want more information regarding this scam visit the Federal Trade Commission's Consumer Information Blog.