Dear Valued SEG Partners,

I understand the hardship you may be facing right now as an employer, working hard to ensure your employees are well cared for during the COVID-19 uncertainty. We’re here to help you and your employees!

While our daily lives continue to be impacted by COVID-19, it's important to know that the well-being of our employees, members, SEGs, partners, and communities remains our focus at First Commonwealth. We are considered a LIFE-SUSTAINING business and remain open to assist you and your employees.

We are committed to being responsive to the needs of our members and protecting your finances as the situation evolves. As a member of First Commonwealth Federal Credit Union, your funds are federally insured by the NCUA and we have created relief options for your employees.

To help ease any hardships that you or your employees may be facing as a result of Governor Wolf’s mandate to close any non-life sustaining businesses, First Commonwealth Federal Credit Union is offering financial assistance and connection to community resources to members that have been financially affected. We realize for many, this may be the first time they’ve been faced with this type of crisis and we’re here to help you navigate through these unexpected events and are doing everything we can to offer assistance.

We’ve developed a Relief Program geared to help members that may need one-time or ongoing assistance, such as those with loans with us who may need a temporary relief or alternate long-term solution. Should you find yourself in need of assistance, please reach out to us at 610.821.2400 ext.6773 to discuss. Good advice and sound planning will help you get through the toughest life situations.

Additionally, your Member Development Associates are working diligently to make banking easier for your employees and provide solutions that support the recommended social distancing guidelines. Our Financial Centers are open for drive-up service in all locations and by appointment for in-person business.

We’d like to offer you the opportunity to have a landing page (customized to meet your branding guidelines) that allows your employees the opportunity to safely bank from the comfort of their own home. They will be able to open accounts, apply for loans, schedule appointments at one of our financial centers, and so much more 24/7.  Over the last few weeks, we have been introducing our landing page concept to our partners and the feedback has been overwhelmingly positive. Please contact your Member Development Associate directly if you would like to learn more. We’re happy to schedule a virtual meeting to demonstrate the convenience and benefits of the landing page.

Jennifer Jimenez

Please continue follow us for current information about our operations, financial wellness education, relief programs, tools, and resources. We strongly encourage you to use First Commonwealth’s digital tools and resources for self-service banking and 24/7 account access. It’s actually easier and faster to manage your account digitally, especially given call wait times may be longer than usual during this period.

Thank you for choosing First Commonwealth as your trusted financial partner. Together, we can overcome the financial hardships presented to us in this difficult time.

With Gratitude,

Donna LoStocco
President/Chief Executive Officer
First Commonwealth Federal Credit Union

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Insured by NCUA. Equal Housing Lender. NMLS 595144. Rates and offers are subject to change at any time.

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