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Contact Us

By Phone
Member Response Line
To speak with a credit union representative, call: 610.821.2403 or 1.888.821.2400 (toll free – outside the 610 area code). You can also send an email to memserv@firstcomcu.org .

Member Response Line Hours:

Monday thru Wednesday: 7:30 AM to 5:00 PM
Thursday and Friday: 7:30 AM to 5:30 PM
Saturday: 9 AM to 12 Noon

To apply for a loan by phone:
Contact our Member Response Line
610.821.2403
1.888.821.2400
(toll free)

To access TellerPhone (24/7 audio response):
610.807.3095 or 1.800.462.1888

To report a lost or stolen VISA Card: ATM or VISA CheckCard (debit card) or VISA Credit Card (Platinum, Platinum Rewards, Gold, Classic or Business):

Within the United States, call toll free – 1.800.472.3272
Internationally, call collect – 1.973.682.2652

Denied VISA Card Transactions:
To ensure we can continue to reach you whenever potential fraud is detected, please keep us informed of your correct phone number (home and cell) and address at all times.

If you are experiencing problems with denied transactions, call the EnFact neural network to confirm possession of your card.

In the United States:

  • Credit Cards: 1.866.886.7252
  • CheckCards (Debit): 1.800.262.2024

International (call collect): 1.973.682.2652



By Mail
First Commonwealth Federal Credit Union
P.O. Box 20450
Lehigh Valley, PA 18002-0450
 
First Commonwealth's Routing Number: 2313 7919 9


By E-Mail
Select a department email address below to contact us. A credit union representative will reply promptly. Include your daytime phone number if you would prefer to be called.

Please use Secure Messaging within your HomeLink account to send account-sensitive information.

Consumer Loans & Credit Lines
Questions related to applying for an Auto loan, a Personal Loan, or Visa Credit Card
loans@firstcomcu.org

Mortgages & Home Equity Loans

Questions on applying for a mortgage, refinancing an existing mortgage, or on Home Equity Loans
mortgages@firstcomcu.org

Savings and Checking Services
Questions about opening a checking account, direct deposit services, ATM and CheckCards, or other deposit services
memserv@firstcomcu.org

Business Services
Questions on establishing business services, inquiring about commercial loans and other Business Services
business@firstcomcu.org

Late Payments
Questions relating to a late loan payment or a delinquent loan payment notice
colldept@firstcomcu.org

eServices
Questions related to enrolling, signing on and other system questions.
memserv@firstcomcu.org