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Contact Us

By Phone
Member Response Line
To speak with a credit union representative, call:
610.821.2403
1.888.821.2400 (toll free – outside the 610 area code)

Member Response Line Hours:

Monday thru Wednesday: 7:30 AM to 5:00 PM
Thursday and Friday: 7:30 AM to 5:30 PM
Saturday: 9 AM to 12 Noon

To apply for a loan by phone 24/7:
1.888.821.2400 (toll free)

To access TellerPhone, 24/7 audio response:
610.807.3095 or 1.800.462.1888

To report a lost or stolen Visa Check Card (debit card), ATM Card or VISA credit card (Classic, Gold, Platinum, Business):
1.800.472.3272 (toll free from within the United States)
International - call collect 973.682.2652

For Denied Visa Check Card (debit card), ATM Card or VISA credit card (Classic, Gold, Platinum, Business)Transactions:
To ensure we can continue to reach you whenever potential fraud is detected, please keep us informed of your correct phone number (home and cell) and address at all times.

If you are experiencing problems with denied transactions, call the EnFact neural network to confirm possession of your card.

In the United States:

  • Credit Cards: 1.866.886.7252
  • CheckCards (Debit): 1.800.262.2024

International (call collect): 1.973.682.2652



By Mail
First Commonwealth Federal Credit Union
P.O. Box 20450
Lehigh Valley, PA 18002-0450
 
First Commonwealth's Routing Number: 2313 7919 9


By E-Mail
Select a department email address below to contact us. A credit union representative will reply promptly. Include your daytime phone number if you would prefer to be called.

Please use Secure Messaging within your HomeLink account to send account-sensitive information.

Consumer Loans & Credit Lines
Questions related to applying for an Auto loan, a Personal Loan, or Visa Credit Card
loans@firstcomcu.org

Mortgages & Home Equity Loans

Questions on applying for a mortgage, refinancing an existing mortgage, or on Home Equity Loans
mortgages@firstcomcu.org

Savings and Checking Services
Questions about opening a checking account, direct deposit services, ATM and CheckCards, or other deposit services
memserv@firstcomcu.org

Business Services
Questions on establishing business services, inquiring about commercial loans and other Business Services
business@firstcomcu.org

Late Payments
Questions relating to a late loan payment or a delinquent loan payment notice
colldept@firstcomcu.org

HomeLink and e-Payer
Questions related to enrolling, signing on, and other system questions
memserv@firstcomcu.org

Web Site Questions
mktgdept@firstcomcu.org