Baker: Doing Good, Together.

 

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Doing Good, Together.

First Commonwealth FCU + Baker FCU are joining forces to do more good for more people.

Welcome Baker Members! Baker Federal Credit Union accounts have been officially converted to First Commonwealth Federal Credit Union accounts.

First Commonwealth is the largest credit union in the Lehigh Valley and a leader in inclusive banking. The merged credit union will offer its combined 74,000+ members an enhanced experience by bringing together best practices of both credit unions, including optimizing and expanding member convenience through the latest in digital banking, contact center, financial center, and ITM technology, as well as diversification of consumer and business product and service offerings. The credit unions will continue doing business as First Commonwealth Federal Credit Union, with combined total assets of more than $1 Billion.

This merger will bring First Commonwealth’s first New Jersey financial center, and its 12th retail location, with the opening of the Phillipsburg Financial Center in 2022 with:

  • Greater functionality, flexibility, and connectivity to online and mobile banking
  • Extended service hours for added convenience and a full-service Contact Center with direct access to live Member Experience Associates
  • Live chat interface for faster member service
  • Personalized banking services and contactless cards to better serve members unique needs
  • Access to FREE financial education resources, certified financial wellness counselors and debt resolutions services
  • Concierge and comprehensive business solutions with exclusive access to our Business First by First Commonwealth FCU program
  • Opportunity to become an Employer Partner with FREE enrollment in Work First by First Commonwealth FCU

 

As your trusted financial partner, we appreciated your loyalty and are excited to share more benefits as a member of First Commonwealth Federal Credit Union. If you have any questions, please contact us and we’ll be in touch.

 


 

Resources

Make an Appointment

Conversion Timeline and Important Dates

Digital Banking Checklist

Enroll in FCFCU Digital Banking/FCFCU Mobile at www.firstcomcu.org or by downloading our app.

Enter your new 7-digit account number (starting with 82) and personal information, including a new login id (this should be personal and not include your account number)

  • Each member has their own login tied to SSN, so both primary and joint should enroll separate – not tied to acct number – will see all accts under one login
  • Set-Up Recurring and Future-Dated Transfers and Payments (Move Money>Make a Transfer and Payments>Make a Payment)

  • Register for eStatements (Online Banking Activity>Statements)

  • Register for Mobile Check Deposit (Settings>Mobile Deposit Enrollment)

  • Use Card Swap to Update all of your subscriptions (Netflix, Hulu, Amazon, Dunkin and More!) at once with your new FCFCU Debit Card information (Services>Card Swap)

  • Update Your Direct Deposit Distributions (Services>Direct Deposit Distributions)

  • Register for Bill Pay (Payments>Bill Pay)

  • Enter Payee Information in Bill Pay (Payments>Bill Pay>Payees)

  • Schedule future Bill Payments (Payments>Bill Pay>Payments)
     
  • Add additional Pay From (Checking) Accounts if applicable (Payments>Bill Pay>My Account)

  • Add any External FI Accounts (Move Money>Add An External Account)

  • Set Up Card Alerts and Controls (Manage My Cards)

  • Update any Travel Notifications (Manage My Cards)

  • Start scanning and tracking your receipts with Receipt Capture (Services>Receipt Capture)

  • Update Your Account Preferences & Nicknames (Settings>Account Preferences)

  • Update your Account Alerts (Settings>Alerts)

  • Enroll in Text Banking (Settings>Text Banking)

First 2 Weeks of July

First Two Weeks of July

• You will receive a Conversion Guide containing important account information.
• Update your personal information with Baker to ensure you can enroll in First Commonwealth’s Digital Banking

Friday, July 22nd

Friday, July 22nd

• Bill Pay payments due between July 22nd – 28th must be scheduled before 12:00 pm on July 22nd.
• Bill Pay and Mobile Deposit will be unavailable for a period of 12 days, beginning Friday, July 22nd at 12:00 pm through Tuesday, August 2nd (requires enrollment in First Commonwealth’s Digital Banking).

Last 2 Weeks of July

Last Two Weeks of July

• You will receive your new Visa® Debit Card (if applicable).
• You will receive your new First Commonwealth checks (if applicable).
• Your Baker debit card will work through Sunday, July 31st. Please discontinue use andsafely dispose of your Baker card after this date.

July 28th and 29th

Thursday, July 28th

• The last day Bill Pay payments will be processed is July 28th, including any recurring or future-dated payments.

First Commonwealth Federal Credit Union cannot guarantee any payment that is scheduled to be processed beyond July 28th.

Friday, July 29th

• Your Phillipsburg Financial Center will close at 5:00 pm on July 29th to begin the conversion.
• Last day to access Baker’s BART system is July 29th at 5:00 pm. Members can begin using First Commonwealth’s TellerPhone system starting Tuesday, August 2nd.
• No transfers or payments in Baker’s Online Banking will post after 5:00 pm on July 29th. If you have payments on a Baker loan due between July 30th and August 2nd, please make arrangements to use an alternative payment method.
• Be sure to print or save your account history for your records prior to 5:00 pm on July 29th.

August 1st and 2nd

Monday, August 1st


• Your Phillipsburg Financial Center will be closed for the systems conversion.
• Your new First Commonwealth Visa® debit card will work, if activated, beginning August 1st. Be sure to update your mobile wallet, Apple Pay®, Samsung®Pay, Google Pay™, Visa® Checkout and any companies and/or services that automatically debit your account.
• Begin to use First Commonwealth checks.
• Your Baker accounts are transferred to First Commonwealth.


Tuesday, August 2nd

• Your Phillipsburg Financial Center will re-open at 9:00 am, and all other FCFCU Financial Centers, shared branching and digital banking will be available for your convenience.
• Enroll in First Commonwealth’s Digital Banking at firstcomcu.org using your new member number. First Commonwealth’s digital access is based on the individual, so you will have access to any account you have ownership of using a single username.
• Once enrolled in First Commonwealth’s Digital Banking, you can begin to utilize Bill Pay to schedule payments, set up payees and any recurring payments.

August/September

First Two Weeks of August

• You will receive your final Baker statement for July.

First Two Weeks of September

• You will receive your initial First Commonwealth statement for August

SEE FULL TIMELINE.

Please make sure your information is up to date with Baker by 5:00 pm on July 29th. To enroll in First Commonwealth's Digital Banking, this information must match what Baker has listed on file.

 


 

FAQs

Account Transition and Access FAQs
When will my Baker account(s) be transferred to First Commonwealth?
Will I receive a membership card with my updated account number?
Will my routing number change?
Will I have to change my direct deposit information?
What if I already have an account at FCFCU?
When can I start using the other FCFCU Financial Centers?
What will happen to the Phillipsburg office?
Will the hours of the Phillipsburg location change?
Will NCUA still insure my deposits, and at the same levels?
 

Digital Banking FAQs
Will there be a time when I will not be able to access my accounts online?
Will there be a time when I will not be able to access remote deposit?
Will I need to re-enroll in Digital Banking and eStatements with FCFCU?
Will my account transaction history and previous eStatements be available in my new digital banking with FCFCU?
Will I need to re-enroll in Mobile check deposit with FCFCU?
How do I enroll in Mobile check deposit?
How do I add external accounts within my FCFCU digital banking?
Will I see my recurring transfers and payments that I currently have set up within Baker’s digital banking?
What type of transfers can I make through digital banking?
Will my alerts remain?
Once enrolled, how will I know my eStatements are available to view?
Where do I find my eStatements?
What if I don’t have a smartphone? Can I still receive alerts on my cell phone?

 

Bill Pay FAQs
Will Bill Pay be affected?
If I am currently enrolled in Bill Pay, do I need to re-enroll?
Will my payees, recurring and/or future-dated payments be transferred to the new system?
When will my electronic payments be debited from my account?
When will my non-electronic payments be debited from my account?
Will my bill payment history be available?
Is Bill Pay available to all members?
How do I access Bill Pay?
Is there a fee to use Bill Pay?
Does FCFCU offer integration with person-to-person payment apps such as Apple Pay® or Zelle®?

 

TellerPhone FAQ
Will I be automatically enrolled in TellerPhone?
What information do I need to access TellerPhone?
When do I start using FCFCU TellerPhone?
When will I no longer have access to BART?
Will TellerPhone be unavailable at all?
How do I access TellerPhone?
How do I navigate through the TellerPhone system?

 

Checking Account FAQs
Will my checking account number change?
When will I receive a First Commonwealth debit card?
When should I start using my FCFCU debit card?
When will my Baker debit card stop working?
When will I receive First Commonwealth checks?
Can I continue to use my pre-printed deposit slips?
I just ordered more Baker FCU checks, will I be able to continue using them
How do I order new FCFCU checks?
Will ATM access be affected during conversion?
What are my debit card limits?
Is there a fee for using my debit card on point-of-sale purchases?
What if I have automatic debits using my debit card number?

 

Savings Account FAQs
Will my savings account number change?
How will this merger affect my current share certificate rates?

 

Loan FAQs
Will my consumer/mortgage loan payment?
Will my loan payments still be due on the same date?
If I have automatic payments set up, do I have to do anything?
Will my interest rate be affected?
Is my loan number changing?
I like to mail my loan payments. Where should I send my payment? If I don’t have a coupon book, what else should I send with my check?
I currently use loan coupons to pay my loans. What happens now?
Will my credit rating be affected when my Baker loan(s) is transferred to FCFCU?
How can I apply for a new loan?
What loan protection products does FCFCU offer?

 

General Merger FAQs
Why are Baker Federal Credit Union and First Commonwealth Credit Union planning to merge?
Is this a buy-out?
When will the merger be completed?
What can you expect during the transition period?
How will this merger benefit Baker FCU & First Commonwealth FCU members?
Will I have to re-apply for membership?
What will happen to my favorite people at Baker FCU?
Can I get products from First Commonwealth right away?
Will Baker SEGs be automatically transitioned to First Commonwealths field of membership?
Who will be the President & CEO?
When will I see signage and branding begin to change?
How will the merger be structured?
I have more questions.

 


 

Account Transition & Access FAQs
Return to Question Menu

When will my Baker account(s) be transferred to First Commonwealth?
Your accounts will transfer from Baker to First Commonwealth effective August 1, 2022.

During the interim period between April 1, 2022 – August 1, 2022, your existing Baker accounts and services will not change, but you will begin to experience some of the benefits that come with being a First Commonwealth member, such as access to additional products and services, and FCFCU’s rates Members will be updated throughout the conversion process with important and exciting information regarding Baker member accounts.

  

Will I receive a membership card with my updated account number?
You will not receive a membership card with your updated account number. If you would like one, you can ask for one next time you come into a financial center.

 

Will my routing number change?
Yes, beginning August 1st, your new routing number will be 231379199.

 

Will I have to change my direct deposit information?
No, your current direct deposits will continue to post to your account just as they do today. Beginning August 1st, if you set up any new direct deposits, please use your new routing number of 231379199 and MICR number (found at the bottom of your new FCFCU checks).

 

What if I already have an account at FCFCU?
If you currently have an account at FCFCU, another account will be opened for you during the conversion. Your accounts will not be combined.

 

When can I start using the other FCFCU Financial Centers?
As of August 2nd, you can visit any of our 12 financial centers.

In addition, all FCFCU members have access have access to CO-OP’s 6,000+ shared branches, allowing members to perform a range of transactions at another credit union. Additionally, members can utilize all ATMS available at Wawa® or through the CU$ Network surcharge-free. With our Branch Locator, you can easily find FCFCU and Shared Branching location/hours, Surcharge-Free ATMs.

 

What will happen to the Phillipsburg office?
The Phillipsburg office of Baker will become First Commonwealth FCU’s Phillipsburg Financial Center as of August 1, 2022. It will operate as Baker FCU, a division of First Commonwealth FCU until Baker member accounts are converted to First Commonwealth in August.

 

Will the hours of the Phillipsburg location change?
Effective August 2nd, the Phillipsburg Financial Center will follow the same hours as all other FCFCU Financial Centers.

All lobby locations are open Monday – Friday from 9am to 5pm, and Saturday from 9am-1pm.

Traditional Drive-Ups (Allentown, Fogelsville, Kutztown & Phillipsburg) are available Monday – Friday from 9am to 5pm, Saturday from 9am – 1pm.

Interactive Transaction Machines (ITM)Drive-Ups (Bethlehem, Downtown Allentown, Easton, Emmaus, Lehighton, Northwood, Trexlertown & Whitehall) are available Monday – Friday from 8am to 8pm, Saturday from 9am to 3pm. Learn more about our ITM technology by visiting here.

 

Will NCUA still insure my deposits, and at the same levels?
Absolutely. The NCUA insures up to $250,000 per depositor, per institution, per ownership category. In fact, Baker member accounts will have an additional $250,000 of share insurance effective April 1, 2022.
 

Digital Banking FAQs
Return to Question Menu

Will there be a time when I will not be able to access my accounts online?
Online and mobile banking will be unavailable for a period of 4 days beginning Friday, July 29th at 5 pm.

 

Will there be a time when I will not be able to access remote deposit?
The last day to access remote deposit will be Friday, July 22nd at 12 pm.

 

Will I need to re-enroll in Digital Banking and eStatements with FCFCU?
If you are currently enrolled in eStatements with Baker, you will need to re-enroll in the new First Commonwealth system. Once you enroll in Digital Banking, you will be able to enroll in eStatements. You will need to re-enroll each of your First Commonwealth accounts in eStatements individually.

 

Will my account transaction history and previous eStatements be available in my new digital banking with FCFCU?
No, we encourage you to save or print your account history and statements prior to 12 pm on July 29th.

 

Will I need to re-enroll in Mobile check deposit with FCFCU?
Yes. You will need to enroll again once you have downloaded and logged into the FCFCU Mobile app.

 

How do I enroll in Mobile check deposit?
Once eligible, open the app on your mobile device. Select settings from the menu button and select mobile deposit enrollment. Once enrolled click the log out button. Log back in. You will now see the Deposit a Check option in the left-hand menu.

 

How do I add external accounts within my FCFCU digital banking?
Under the Move Money option, select Add External Accounts. Follow the steps and prompts to add and verify your account. You will receive two micro-deposits in your other account (this can take up to 5 days). Once the two micro-deposits are received log back in. Select Move Monet and click Verify External Account. Once verified you should now see these in your Make a Transfer/Make a Payment Drop-Down menus.

 

Will I see my recurring transfers and payments that I currently have set up within Baker’s digital banking?
No, you will need to set these up again after you enroll in First Commonwealths digital banking.

 

What type of transfers can I make through digital banking?
You have the option to transfer among your accounts, pay another FCFCU member (by linking FCFCU accounts) or Zelle®. For more information on the different ways you can transfer funds with ease visit here

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

 

Will my alerts remain?
If you currently have these set up in Online Banking, you will need to set them up again after August 2nd. To learn more about these features and how to set them up, please visit here.

 

Once enrolled, how will I know my eStatements are available to view?
Each month, you will receive an email when your eStatement is ready to be viewed. Your first eStatement will be available to view after September 1st and will reflect your August account activity.

 

Where do I find my eStatements?
Log into digital banking for your desktop or mobile device. Select “Enroll/View eStatements from the right-side menu. (If on a mobile device, tap the “More” button located at the top right to reveal the menu.)

 

What if I don’t have a smartphone? Can I still receive alerts on my cell phone?
Yes. Alerts can be set up as SMS text messages, emails, or push notifications (app only). You can also set up Card Alerts under Manage My Cards.
 

Bill Pay FAQs
Return to Question Menu

Will Bill Pay be affected?
There will be temporary service disruptions that impact Bill Pay. During the conversion, access to the Bill Pay site will be unavailable for a period of 12 days, beginning AT 12 PM on July 22 - August 2nd. IT IS IMPERATIVE THAT YOU SCHEDULE, CANCEL OR EDIT ANY PAYMENTS DUE BETWEEN JULY 22nd - JULY 28th IN ADVANCE. THIS MUST BE DONE PRIOR TO 12 PM ON JULY 22nd.

 

If I am currently enrolled in Bill Pay, do I need to re-enroll?
Yes, you will need to re-enroll in Bill Pay. Once you have enrolled in First Commonwealths Digital Banking, your bill pay information will be available to you.

 

Will my payees, recurring and/or future-dated payments be transferred to the new system?
No, you will need to set up payees and any recurring or future-dated payments once you enroll in FCFCU’s system after August 2nd.

 

When will my electronic payments be debited from my account?
Electronic payments will be debited up to two days prior to the due date. This is a change from the past. You must make sure the proper funds are in your account at least two days prior to the Deliver by Date.

 

When will my non-electronic payments be debited from my account?
Non-electronic payments will be debited from your account when the check mailed to the payee clears.

 

Will my bill payment history be available?
Bill history from Baker’s system will not be available.

 

Is Bill Pay available to all members?
A checking account is required in order to utilize Bill Pay.

 

How do I access Bill Pay?
You can set-up and manage your Bill Pay within digital banking.

 

Is there a fee to use Bill Pay?
No, there is no fee to utilize this service.

 

Does FCFCU offer integration with person-to-person payment apps such as Apple Pay® or Zelle®?
Yes, you can use your First Commonwealth card(s) and account(s) to pay for purchases through Apple Pay®, Samsung® Pay, Google Pay™, Visa® Checkout and we are working on an integration with Zelle®. In addition, our digital banking offers the ability to pay other people, sending funds using your FCFCU debit card(s) to another individual without having to share account information.
 

TellerPhone FAQS
Return to Question Menu

Will I be automatically enrolled in TellerPhone?
Yes, but you will need to activate your enrollment and create your new PIN by calling 610.807.3096 or 1.800.462.1888 (toll free).

 

What information do I need to access TellerPhone?
You will need to provide your 7-digit member number and your full social security number.

 

When do I start using FCFCU TellerPhone?
TellerPhone will be available beginning August 2nd.

 

When will I no longer have access to BART?
The last day to access the BART system will be July 29th at 5PM.

 

Will TellerPhone be unavailable at all?
Access to TellerPhone will be unavailable for a period of 4 days beginning Friday, July 29th at 5 PM. Beginning Tuesday, August 2nd you will be able to call into TellerPhone.

 

How do I access TellerPhone?
By calling 610.807.3096 or 1.800.462.1888 (toll-free). Access is available 24/7 via phone.

 

How do I navigate through the TellerPhone system?
The menu options are:

PRESS FOR Alert Me
1 ACCOUNT BALANCE
You'll be asked to select the account type (savings, checking, loan, etc.)
2 ACCOUNT HISTORY
You'll be asked to select the account type (savings, checking, loan, etc.)You'll be asked to select the account type
Then, you'll have a selection of search options to choose from
3 TO TRANSFER FUNDS OR MAKE A PAYMENT
Press 1 to transfer funds immediately
Press 2 to schedule a funds transfer
Press 3 for payments
Press 4 to hear an existing scheduled transfer
Press 5 to delete an existing schedule transfer
4 TO MAKE A WITHDRAWAL (by check)
5 CARD SERVICES
6 ACCOUNT MANAGEMENT
Press 1 for stop payment activities
Press 2 to change you PIN
Press 3 for future dated transactions
At any time, you can use the following keys to help navigate through TellerPhone:

  • 3* Go to Main Menu
  • 9* Change currently authenticated member/account
  • *Return to previous menu
  • # Repeat
  • 1 Next item in list
  • 2 Previous item in list
  • 3 First item in list
  • 4 last item in list

 
Checking Account FAQS

Return to Question Menu

Will my checking account number change?
Yes. There will be more information in the Conversion Guide you will receive in July that will help you to determine what your new FCFCU account number will be.

 

When will I receive a First Commonwealth debit card?
FCFCU Visa® debit cards will be mailed within the last two weeks of July.

 

When should I start using my FCFCU debit card?
Your new First Commonwealth Visa® debit card will work, if activated, beginning August 1st. Be sure to update your mobile wallet, Apple Pay®, Samsung®Pay, Google Pay™, Visa® Checkout and any companies and/or services that automatically debit your account.

 

When will my Baker debit card stop working?
Your Baker debit card will work through Sunday, July 31st. Please discontinue use and safely dispose of your Baker card after this date.

 

When will I receive First Commonwealth checks?
FCFCU checks will be mailed within the last two weeks of July.

 

Can I continue to use my pre-printed deposit slips?
No, after August 1st you will not be able to use pre-printed deposit slips with your old Baker account information.

 

I just ordered more Baker FCU checks, will I be able to continue using them?
Yes.

 

How do I order new FCFCU checks?
Checks can be ordered through digital banking, in a Financial Center, or over the phone through the Contact Center.

 

Will ATM access be affected during conversion?
Access to the Phillipsburg ATM will not be affected.

 

What are my debit card limits?
Please refer to the Electronic Fund Transfers Agreement and Disclosure regarding debit card limits. A copy of this disclosure will be included in the Conversion Guide you will receive in July.

 

Is there a fee for using my debit card on point-of-sale purchases?
No, there is no fee for having and using a FCFCU debit card on point-of-sale purchases.

 

What if I have automatic debits using my debit card number?
You will need to contact any merchant that you have the auto-debits set up with and provide them with your new debit card number for item processing as of August 1st.

Saving Account FAQS
Return to Question Menu

Will my savings account number change?
Yes. There will be more information in the Conversion Guide you will receive in July that will help you to determine what your new FCFCU account number will be.

 

How will this merger affect my current share certificate rates?
All certificates will retain the same rate, term and early withdrawal penalties until maturity. All certificates will automatically renew to the closest FCFCU term. If you do not wish your certificate to automatically renew, an FCFCU representative will be happy to help you find your preferred account or suitable/preferred alternatives.

Loan FAQS
Return to Question Menu

Will my consumer/mortgage loan payment?
There will be more information in the Conversion Guide you will receive in July that will help you to determine what your new FCFCU account number will be.

 

Will my loan payments still be due on the same date?
Yes, due dates will remain the same.

 

If I have automatic payments set up, do I have to do anything?
If you currently have your payments set up on automatic payment through your Baker checking account or recurring ACH/direct deposit, this method of payment will continue after the conversion. If you have automatic payments set up through another financial institution, you will need to update the routing and loan number. Any members with existing Baker loans will receive a more detailed letter pertaining to their loan type in August.

 

Will my interest rate be affected?
Please refer to your loan documents regarding the applicable interest rate structure, there will be no change to the structure.

 

Is my loan number changing?
Your loan number will change similarly to how your account number is changing. There will be more information in the Conversion Guide you will receive in July that will help you to determine what your new FCFCU loan number will be.

 

I like to mail my loan payments. Where should I send my payment? If I don’t have a coupon book, what else should I send with my check?
You can mail your payments to PO Box 20450 Lehigh Valley, PA 18002-0450. Please also include your account and loan number, as well as a short description of how to apply additional payments or additions to the principal balance.

 

I currently use loan coupons to pay my loans. What happens now?
Loan payment information will be included in your statement. There are many options to make a payment including within your Digital Banking, visiting a financial center, through the Loan Payment Center, mail or Teller Phone. If you wish to continue coupon payments, please request a coupon statement by sending an email to loanservicing@firstcomcu.org.

 

Will my credit rating be affected when my Baker loan(s) is transferred to FCFCU?
No, all reported loans will appear on your credit report as transferred accounts, therefore not affecting your credit rating.

 

How can I apply for a new loan?
FCFCU provides a variety of consumer loans, credit cards, lines of credit, business loans, and mortgages. You may apply for a loan at any FCFCU Financial Center, online or by calling the Contact Center at 610.821.2403.

 

What loan protection products does FCFCU offer?
FCFCU offers Guaranteed Asset Protection (GAP) Insurance and Mechanical Repair Coverage (MRC) for your vehicle. Additionally, Payment Protection is offered to cover your auto, personal, secured and home equity loan payments if you experience an unfortunate protected life event.
 

General Merger FAQs
Return to Question Menu

Why are Baker Federal Credit Union and First Commonwealth Credit Union planning to merge?
This merger joins two strong institutions partnering for the right reasons – to do more good for more people. Both organizations are committed to providing an exceptional member experience while maintaining the safety and security of members’ assets and data.

 

Is this a buy-out?
No. Unlike a traditional bank merger, this is not a buy-out. This merger represents a true collaborative partnership between two financially strong credit unions committed to their employees, members, and community.

 

When will the merger be completed?
The merger will be effective April 1, 2022, at which time Baker Federal Credit Union will be known as “Baker FCU, a division of First Commonwealth Federal Credit Union for an interim period.

As of August 1, 2022, all Baker accounts and members will be fully transitioned to First Commonwealth, and Baker FCU will continue doing business as First Commonwealth Federal Credit Union.

 

What can you expect during the transition period?
You can take comfort in knowing that you will see the same friendly Baker FCU staff members that you’ve grown to know and trust.

We know you’ll have questions throughout the conversion process. Rest assured, you can count on us to provide regular and detailed communications as we approach August 1st. Baker members will receive a very comprehensive Conversion Guide providing details on everything you need to know including; timeline and key dates, account transition, account access, digital banking, product transition, financial center map and contact information, financial tools, privacy policy, change in terms, membership and account agreement, etc.

 

How will this merger benefit Baker FCU & First Commonwealth FCU members?
Your credit unions grow stronger together. First Commonwealth is the largest credit union in the Lehigh Valley and a leader in inclusive banking.

The merged credit union will offer its combined 74,000+ members an enhanced experience by bringing together best practices of both credit unions, including optimizing and expanding member convenience through the latest in digital banking, contact center, financial center, and ITM technology, as well as diversification of consumer and business product and service offerings. The credit unions will continue doing business as First Commonwealth Federal Credit Union, with combined total assets of more than $1 Billion.

 

Will I have to re-apply for membership?
No. Your membership will continue through First Commonwealth FCU. As a member you will be able to take advantage of the additional products and services that will be available as a result of the merger

 

What will happen to my favorite people at Baker FCU?
Rest assured that members will continue to be served by the same great people, providing the exceptional service that both credit unions are known for. The Baker Federal Credit Union Board of Directors was both passionate and insistent that a merger be good for all stakeholders - members, employees and the communities we serve. All Baker FCU employees become First Commonwealth FCU employees April 1, 2022. There will be no layoffs, and in fact, Baker FCU employees will have additional career opportunities that would not be available otherwise.

 

Can I get products from First Commonwealth right away?
Yes, you will be eligible to establish membership at FCFCU and have access to its full product offerings as of April 1, 2022.

 

Will Baker SEGs be automatically transitioned to First Commonwealths field of membership?
Yes, all existing Baker SEGs will transition to FCFCU’s field of membership as an Employer Partner and be eligible for the benefits offered to First Commonwealths Employer Partners as of April 1, 2022.

 

Who will be the President & CEO?
Donna LoStocco will serve as President & CEO. Donna has led FCFCU for the last 6 years, striving to bring accessible, affordable and inclusive financial services and financial education to all individuals, families, and businesses within the communities served by First Commonwealth. Under her leadership, First Commonwealth recently surpasses $1 Billion in assets, has continued to grow, expand, and enhance its products, services and digital capabilities. Additionally, Donna has been named as one of the Lehigh Valley’s 100 most influential and powerful people (by Lehigh Valley Business) for the last two years.

 

When will I see signage and branding begin to change?
Temporary signage, reflecting Baker FCU, a division of First Commonwealth FCU, will be installed for April 1,2022. All signage and branding will fully transition to First Commonwealth as of August 1, 2022.

 

How will the merger be structured?
Commonwealth FCU will assume the assets (Loans, investments, equipment, etc.), share deposits and liabilities of Baker FCU. The Baker FCU will be sunset after the merger integration and First Commonwealth’s charter will be amended to include all of select employee groups served by Baker FCU. All of Baker FCU’s staff will be retained, along with its office in Phillipsburg, NJ, which will be known as the First Commonwealth FCU Phillipsburg Financial Center.

 

I have more questions.
Please click here to submit your question.